Grace Live-in Carers T/A
Grace 24/7 Care
The Shed
Chester St
Manchester, M1 5GD
01614083816; 07870513925
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T & C's

These terms and conditions apply to Grace Live-in Carers, and its trading and other associated companies where applicable.

  1. Please read these terms carefully before using this website (“Site”). Your use of this Site constitutes acceptance of these terms and conditions, which take effect on the first day of use of this Site.
  2. Grace Live In Carers reserves the right to change these terms and conditions by posting the changes online. Your continued use of this Site after changes are posted constitutes your acceptance of this agreement as modified.
  3. These terms and conditions apply to any site under the control of Grace Live In Carers and from which a link has been created to these terms and conditions.
  4. Copyright in the material is owned by Grace Live In Carers and/or its content suppliers. Grace Live In Carers   have made every effort to gain copyright for all written material on this Site. Any person who owns the copyright for material published on this Site, please email the web team
  5. Unauthorised use of the material including reproduction, storage, modification, distribution or publication without the prior written consent of Grace Live In Carers   or, where applicable, the respective copyright owner(s) is prohibited. Documents (including information, images, photos, logos, names and icons without the prior written permission of the copyright holders on this Site may not be downloaded, altered or adapted for any purpose except for personal, non-commercial use. Should Grace Live In Carers receive any complaint with regard to third party material on this Site, it will review the matter and remove material at its sole discretion. Grace Live In Carers will have no further liability to either party in such instance.
  6. The photographs of adults or children used within this Site to illustrate the work of Grace Live In Carers are posed by models and do not depict actual situations.
  7. Materials on this Site are provided for the purposes of information or reporting only and should not be relied upon. Independent advice should be sought on financial, legal and medical matters.
  8. A licence is required to use Intellectual Property of Grace Live In Carers. To request a licence email the web team
  9. Links to third party websites on this Site are provided solely as a convenience to you. Neither Grace Live In Carers  is responsible for the contents or the reliability of linked third-party websites, either to or from the Grace Live In Carers Site, and does not necessarily endorse the views expressed within them. If you decide to access any of the third party websites linked to this Site, you do so entirely at your own risk. Any website wanting to create a link to any Grace Live In Carers, or to request a link to be created to them, must contact the web team
  10. If there is a conflict between these Terms and Conditions and/or specific terms of use appearing on this Site relating to specific material then the latter shall prevail.
  11. You agree to use this Site only for lawful purposes, and in a manner which does not infringe the rights of, restrict, or inhibit the use and enjoyment of this Site by any third party. Such restriction and inhibition includes, without limitation, conduct which is unlawful or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive material or disruption of normal flow of dialogue within this Site.
  12. Unless otherwise requested, by posting messages on any Grace Live In Carers site discussion board you are granting a license to Grace Live In Carers to reproduce these comments on any other part of the Site and in any other publications.
  13. Where you are able to submit any contribution to this Site you agree, by submitting your contribution, to grant Grace Live In Carers a perpetual, royalty-free, non-exclusive, sub-licenseable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution. If you do not want to grant Grace Live In Carers the rights set out above, please do not submit your contribution to Grace Live In Carers.
  14. By submitting your contribution to Grace Live In Carers you warrant that your contribution is your own original work and that you have the right to make it available to Grace Live In Carers for any or all of the purposes specified above. Furthermore, you warrant your contribution is not defamatory, does not infringe any law, you indemnify Grace Live In Carers against all legal fees, damages and other expenses that may be incurred by Grace Live In Carers as a result of your breach of the above warranty and waive any moral rights in your contribution for the purposes of its submission to and publication on the Site and the purposes specified above.
  15. Grace Live In Carers has the right to remove any material or posting you make on this Site at its discretion.
  16. If these Terms and Conditions are not accepted in full, the use of this Site must be terminated immediately.
  17. Grace Live In Carers   do not accept liability for any damages whatsoever, including, without limitation, indirect or consequential damages, loss of profits, or any damages whatsoever arising out of, or in connection with the use or loss of use of this Site.
  18. While Grace Live In Carers endeavours to ensure that the Site is available 24 hours a day, this is not guaranteed. Grace Live In Carers does not warrant that the functions contained in the material in this Site will be uninterrupted or error free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or bugs. Grace Live In Carers   may make changes to the materials on this Site, or to the information, products and prices described in them, at any time without notice. The materials on this Site may be out of date, and Grace Live In Carers   make no commitment to update the Materials on this Site.
  19. These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
  20. Any questions regarding the Site should be emailed to the web team


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Privacy Policy

We respect the privacy of everyone who visits this site. Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you provide to us.

By submitting your personal data to us, you will be treated as having given your permission for disclosures referred to in this policy.

  1. What does this privacy policy cover?
    This privacy policy covers our use of your personal information which is collected through or in connection with this site. For the purposes of this policy, "this site" means the web site.

  2. Who is responsible for the personal information collected on this site?
    Grace Live-in Carers controls the personal data collected on this site.

  3. Special Notice - if you are under 13 years of age
    If you are under 16 years old please do not send us your personal information (for example, your name, address and email address). If you are under 13 years old and you wish to ask a question or use this site in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf. 

  4. Information collection and use
    We collect and use personal information (including name, address, telephone number and email) in order to:
    • respond to queries or requests submitted by you 
    • process orders or applications submitted by you 
    • administer or otherwise carry out our obligations in relation to any agreement you have with us 
    • anticipate and resolve problems with any goods or services supplied to you 
    • create products or services that may meet your needs. 

    As part of the services offered to you through our site, the information you provide to us may be transferred to countries outside of The UK/ EU Member States. By way of example, this may happen if any of our servers are from time to time located in a country outside of The UK/ EU Member States or one of our service providers is located in a country outside of The UK/ EU Member States. These countries may not have similar data protection laws to The UK/ EU Member States. If we transfer your information outside of The UK/ EU Member States in this way, we will take steps to ensure that your privacy rights continue to be protected. In addition, if you use our services while you are outside The UK/ EU Member States, your information may be transferred outside The UK/ EU Member States in order to provide you with those services.

    Grace Live-in Carers also collects data when visitors respond to surveys or promotional activities on our website. This information is used solely to administer the survey or promotion. Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

  5. Providing you with additional information and sharing your information
    From time to time we would like to use your personal information for purposes other than as set out in the above section. We believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way. We will not use your information for the purposes set out below unless you have positively consented to us using your information in this way when submitting the information or later and have not subsequently opted out. Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. In such case we will, however, continue to use your personal data for the purposes set out in the above section for as long as it is reasonable to do so.

    From time to time we would like to use the information you supply to us for:  
    • market research and tracking of sales data 
    • informing you about our products and services, which may include contacting you by telephone 
    • giving the information to Grace Live-in Carers affiliate offices and companies, which may be located outside

    The UK/ EU Member States, to enable them to send you information which may be of interest to you. 
    In addition, to the extent you have positively consented and have not subsequently opted out, from time to time we would like to give your name, address and e-mail and any other personal data you supply to us to selected third parties, which may be located outside of The UK/ EU Member States. These third parties may use this information for:
    • market research and tracking of sales data 
    • sending you information about their products and services 
    • giving the information to their affiliate offices and companies to enable them to send you information which may be of interest to you.
  6. Use of your information by affiliates
    This site and the services offered on this site may be transferred to one of our affiliated companies in the future either as part of a group restructuring or otherwise. We may therefore transfer your personal information to any affiliated company that in the future owns or operates this site or the services available on this site but such company shall use your personal information in accordance with this privacy policy at all times.

  7. Collection of non-personal information
    We may automatically collect non-personal information about you such as the type of internet browsers you use or the web site from which you linked to our site. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this site.
  8. The use of cookies
    We may store some information (commonly known as a "cookie") on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our web site. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the web site, what parts of our web site were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.

    We use the cookie information to improve our knowledge of the use of our web site and to enable us to be able to ascertain whether the web site is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience. 
    You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of the site.

  9. Chat rooms, notice boards, newsgroups
    If at any time this site offers any chat rooms, notice board facilities, newsgroups etc we may collect the information that you disclose. Such information will be used in accordance with this privacy policy. Please note that we cannot be responsible for other parties' use of the personal information which you make available to such third parties through any chat room, notice board, newsgroup etc on this site. Please be careful about what personal information you disclose in this way.

  10. Keeping our records accurate
    We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

  11. Security of your personal data
    We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

  12. Use of your personal information submitted to other web sites
    We cannot be responsible for the privacy policies and practices of other web sites even if:
    • you accessed the third party web site using links from our web site; or 
    • you linked to our web site from a third party web site. 

    We recommend that you check the policy of each site you visit and contact the owner or operator of such web site if you have any concerns or questions. 

  13. Submission of others personal information
    From time to time this site may ask you to provide personal details of your family or friends, for example, so that we can send them details of our products and services. Before providing such information, please ensure that you have obtained their consent to their personal data being used in this way. We will not use these details in any manner which is incompatible with this privacy policy. 

  14. Will this privacy policy change?
    From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.

  15. How you can contact us
    If at any time you would like to contact us about our privacy policy, you can do so by emailing us at:

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Grace Live In Carers, Innospace, 2nd Floor, Minshull House, 47 Chorlton Street, Manchester, M1 3FY.
© Grace Live In Carers 2012. All Rights Reserved